Shipping policy

At Precise Pocket, we are committed to delivering your order promptly and efficiently. Please review our shipping policy below for details on how we handle shipping, delivery, and related processes.

Order Processing

  • All orders are processed within 1-2 business days after payment is received.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Delivery Times

  • We offer the following shipping options:

    • Standard Shipping: Estimated delivery within 5-7 business days.
    • Expedited Shipping: Estimated delivery within 2-3 business days.
    • Overnight Shipping: Next-business-day delivery for orders placed before 12 PM (local time).

  • Shipping times are estimates and may vary due to factors such as weather, carrier delays, or high order volumes.

Shipping Rates

Shipping costs are calculated at checkout based on your location, selected shipping method, and order weight. Occasionally, we may offer free shipping promotions, which will be clearly indicated on our website.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the progress of your shipment. You can track your order via the shipping carrier’s website.

Shipping Locations

We currently ship within the United States & Canada. If you are outside of our shipping area, please contact us at info@precisepocketlax.com to discuss potential options.

Damaged or Lost Shipments

  • If your shipment arrives damaged, please contact us within 7 days of receiving your order. Provide photos of the damaged item and packaging to help us process your claim.
  • If your shipment is lost in transit, please contact us immediately, and we will work with the carrier to resolve the issue.

Incorrect Shipping Information

  • Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • If you notice an error in your shipping address after placing an order, contact us immediately at info@precisepocketlax.com. We will do our best to correct it before the order ships.

Contact Us

If you have any questions about your shipment or need further assistance, please contact us at:
Email: info@precisepocketlax.com

Thank you for choosing Precise Pocket. We’re excited to help you elevate your lacrosse game!